Not just SKY TV (BSkyB), but VIRGIN Media, BT-Vision, Freeview, FreeSat or the terrestrial tv channels...

Wednesday, 27 January 2010

New Vbox installed by TWO technicians

A morning appointment from Virgin media was made last Sunday and promptly kept at... wait for it... 1310 hours (Ten past one in the afternoon).

Replacing the 'old' PACE V-box with a newer SAMSUNG V-box my Virgin media technicians were very polite AND they wore plastic overshoes each time they entered and exited my house.

They? Yes there were two of them, apparently according to them a commonplace thing with customers deemed to be verbally abusive to the Indian call centre staff...

Hmmmmmmmm? That was quite a specific revelation by the boys, for whom I made coffee, tea biscuits and offered hot buttered toast (with Marmite or marmalade) but all of that was refused.

"Verbally abusive to the Indian call centre staff"?

Now I don't like talking to people who give themselves an English sounding name and then cannot speak "my" English. There is always something lost in the conversations when I add a colloquial phrase and they respond "excuse me?"

It was always said that America and Britain were divided by a common tongue, and the other overused phrase "lost in translation" too comes to mind.

Perhaps if Mr Branson and his executives (Virgin media) and Mr Murdoch and his executives (BSkyB) and The BT shareholders and executives (BT Vision) took smaller cuts from our excessive fees then the companies could all employ 100% British based staff in a British based call centre!

The song "Dream the impossible dream" springs to the forefront. Or did I see Don Quixote on FREEVIEW 4 Film channel 15?

LOL

Tuesday, 26 January 2010

Bob de Bilde gets his 15 minutes of fame...

on IS A C*NT...

http://isacunt.blogspot.com/2010/01/bob-de-bilde.html

Thanks to GOT & the crew

in reference to: Bob De Bilde (view on Google Sidewiki)

My Disgust at Blogger

Blogger has marked one of my blogs (Prequels, Sequels & Trilogies) as spam...

It will be deleted within 20 days if I do not lodge a review

WTF Blogger... I am seriously considering moving all my blogs to the more versatile Wordpress !

I am reposting this on ALL my other open blogs using the sidewikibar thingy!!!

in reference to: My Sony Ericsson Sucks: My Disgust at Blogger (view on Google Sidewiki)

Sunday, 24 January 2010

Woke up this morning...

...to find my Vbox frozen on UK Gold (sad I know). I rebooted it and got a funny code on the display and a green TV screen.

Phoned "151" and was told I needed another new box (3rd in 3 years)! Virgin told me I would get an engineer on Wednesday PM

This time I hope I will get the 4 days credit for "no service"

"I hope the weather is monsoon quality on your 'private' island Mr Branson"

Saturday, 23 January 2010

Sky Viewing Card...

BSkyB, under the guise of 'security' are forcing tens of thousands of 'ex' customers who use their own Sky box as a 'freeview' to buy a new card so that they can continue to do so.

At the moment, if you do not, then every hour a blue box appears telling you to contact Sky or Freesat to get one.

"What a fucking cheek. I purchased the satellite box and jumped through all the hoops and eventually opted for a cable TV/telephone/broadband supplier, but still used my own Sky box to receive freeview channels."


How very dare they...

Saturday, 9 January 2010

Pixelated Picture on Sky Channels...

I have a Virgin box AND a SKY box. I was a SKY customer but following great reports about Virgin broadband, compared with BT and other phone line Internet providers, I switched in 2006.


Recently, Ive noticed that some channels (particularly the SKY family) have poor quality images during 90% of viewing, with pixelation during normal viewing.

I've also noticed that the pixelated images seem to miraculously disappear during adverts for SKY-HD and SKY-PLUS services.

Bob de Bilde's Comment:

How can this be so unless the pixelation is caused deliberately?

On the forums it seems I am not the only person to notice this, and some experts bend over backwards to blame VIRGIN MEDIA's system of re-transmitting a satellite feed via their own optical systems for the problem.

I repeat my last question with that response in mind: If the pixelation only occurs during programs and disappears during ads for SKY-HD and SKY-PLUS, how can it not be deliberate?

Tuesday, 4 November 2008

Sky and Virgin end cable TV row

BSkyB and Virgin Media have declared an end to their 20-month long public row with an agreement for Sky channels to return to cable television.

The satellite broadcaster, which shows hit programmes such as Lost and 24 on Sky One, went off air on Virgin Media in February 2007 following a long and costly dispute over how much BSkyB intended to charge Virgin Media to renew its distribution contract for the basic package.

The row had been widely seen as a burden on both companies, and Nasdaq-listed Virgin Media rose 13pc in early trading to $7.52 while BSkyB was 9pc higher at 425.75p.

The dispute between the rivals began as relations between the pair hit an all-time low following BSkyB's acquisition of a 17.9pc stake in ITV. It was claimed that BSkyB's intentions for acquiring the stake were purely to prevent NTL, now part of Virgin Media, from taking over ITV.

The new agreement, scheduled to begin on November 13, will see Sky's basic channels, such as Sky One, Sky Two and Sky Sports News, return to cable. A second agreement provides for the continued carriage of Virgin Media TV's basic channels - Living, Living Two, Bravo, Bravo Two, Trouble, Challenge and Virgin One - on Sky. Both deals will run concurrently until 12 June 2011.

As part of the agreements, both Sky and Virgin Media have agreed to terminate all High Court proceedings against each other relating to the channel carriage dispute. The agreement includes fixed annual carriage fees for the channels with both groups able to secure additional capped payments if their channels meet certain performance-related targets. The groups would not reveal the financial terms of the new contract.

Bob de Bilde's Comment:

I am glad this has been sorted, now, but I am still seething at Branson's arrogance last March. The only good thing to come out of all this is the speedy (if not hasty) introduction of Virgin's replayer and catch up service and the Virgin 1 channel.